Memorial Hospital Achieves Coveted 5 Star Rating

Memorial Hospital Achieves Coveted 5 Star Rating
August 27, 2020 Memorial Hospital
Memorial Hospital Recognized as a 5 star Hospital

Carthage, IL – Thursday, August 27, 2020– On July 31st, Centers for Medicare and Medicaid Services (CMS) released their annual patient experience ratings for hospitals nationwide. The federal administrator of the nation’s major healthcare programs assigned a patient experience star rating to 3,478 hospitals based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores collected in 2019. Of the 3,478 hospitals rated, Memorial Hospital in Carthage, Illinois is one of only 266 hospitals to have achieved a five star rating. This equates to the prestigious standing of ranking in the top 8% of hospitals nationwide.

Memorial Hospital is proud to acknowledge that they are the only hospital in the region to possess this five star rating. Memorial Hospital is also one of only twelve Illinois hospitals to have obtained this level of excellence and patient satisfaction.

Ada Bair, Chief Executive Officer (CEO) at Memorial Hospital states, “I know that we have a team who shows up 24/7 to provide the best experience and care for those we serve.  Our five star rating gives this incredible team the national recognition that they absolutely deserve.”

Raigan Brown, Chief Nursing Officer (CNO) at Memorial Hospital states, “Our team is committed to providing quality care. To be named a five star hospital is a tremendous honor! It also defines the passion and dedication that our team has when taking care of our patients. We will continue to strive for excellence in order to provide the best outcomes for all who walk through our doors.”

To learn more about this rating and to view other related statistics, visit

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