Financial Assistance

Memorial Hospital provides patient care to a growing number of uninsured and underinsured patients. Patients are responsible for a greater burden of their healthcare costs through growing out-of-pocket deductibles that many health insurance plans, including Medicare, have implemented. And many patients lack the financial resources to secure health insurance. Accordingly, Memorial Hospital has developed financial policies to seek fair and equitable payment from patients based on their ability to pay. At the same time, Memorial Hospital assists patients who cannot reasonably pay for some or all of the care they receive.

Please click on the links below to download the financial assistance brochure, financial assistance policy, financial assistance application and billing collections policy.

Illinois Department of Healthcare and Family Services (HFS) Provides healthcare coverage for adults and children who qualify for Medicaid-Helpline: 800-843-6154 or visit

Contact local Agent Gay Dickerson at 217-357-6000

Illinois Department of Human Services (DHS)

Programs and services include SNAP (food stamps) and Medical Assistance, mental health, substance use prevention and recovery, pregnancy and parenting, rehabilitation, refugee and immigrant services.

Ph: 800-843-6154

Senior Health Insurance Program (SHIP) – Illinois Department on Aging

Free health insurance counseling service for Medicare beneficiaries and their caregivers.

Ph: 800-252-8966 or Contact local Agent Gay Dickerson at 217-357-6000

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