Patients & Visitors


Free patient and visitor parking is located directly in front of the building.

Calls to Patients

With the hospital’s new phone system, patients can receive calls directly, rather than going through the hospital switchboard. Friends and family can call a patient’s room directly by dialing 217-357-85_ _ and then the last two digits of the patient’s room number. The room number is located on the phone nearest to the patient’s bed. Please call between 6 a.m. and 10 p.m. to allow undisturbed time for sleep.

Gift Shop

The Gift Shop, located near the main entrance, is open Monday through Friday from 8 a.m. to 5 p.m., Saturday from 8 a.m. to 4 p.m. and closed on Sunday.

Visitor Meals

We provide several options to meet the nutritional needs of family and friends visiting the hospital. Visitors have the option of purchasing food from the Cafeteria or vending machines.

Cafeteria Hours:


7:30 a.m. – 9:30 a.m.


11:00 a.m. – 1:00 p.m.

Vending machines available 24/7

Lost & Found*

The Lost and Found service is managed by the hospital’s security department. If you have a lost or found item please call 217-357-8500.


Mail is usually sorted and distributed by 2:00 p.m. Please give the following information to anyone who may be writing to you:

Your Name
Room Number
Memorial Hospital
PO Box 160
Carthage, IL 62321

Pastoral Care

For some people, pastoral guidance and prayer help to enhance treatment and recovery. Memorial Hospital’s pastoral staff consists of clergy members of various faiths who are available to meet with patients upon request for spiritual counseling, guidance, and prayer. Patients who are hospitalized are encouraged to invite their minister, priest, rabbi or other spiritual counselor to visit with them during their stay or to request a visit from a hospital chaplain.


There is a nonsectarian chapel near the entrance of the hospital, across from the welcome desk. The chapel is open seven days a week, 24 hours a day, to all patients and visitors.

Wireless Internet

Wireless internet is available for your convenience in all locations of the hospital.

Visitor Overnight Stay

All patient rooms are designed with a spacious window seat. The window seat can be converted into a bed if needed by family members.

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