Full-Time
Carthage
Posted 3 weeks ago
Do you have excellent customer service skills? Do you like helping people? If so, APPLY TODAY!
Primary Job Responsibilities:
- At each visit will verify the patient’s date of birth, phone number, address, insurance, and any other necessary information.
- Records necessary demographic data changes in the electronic medical record.
- Maintains appointment schedule with distribution to nursing staff and providers as requested.
- Collects co-pays and patient balances at the time of service.
- Answers the telephone by the third ring.
- Takes precise messages by getting the patient’s full name and spelling, date of birth, complete description of phone call.
- Responsible for incoming and outgoing mail.
- Responsible for follow up and processing mail returns form Post Office.
- Responsible for checking fax machine periodically and ensuring that faxes are distributed accurately.
- Responsible for balancing the cash drawer, daily packet, deposit at the end of the day.
- Provides daily productivity to providers and management as needed.
- Provides equality among all patients in the practice without regard for ability to pay for services.
- Adequately handles all questions and is courteous to the satisfaction of all parties involved.
- Responsible for locking all of the doors and windows to the office.
- Responsible for turning off lights and equipment.
- Identifies, logs, and resolves patient complaints with regular reports to the Director of Patient Experience.
- Performs and accepts other duties as required.
HOURS: Monday, 10:30AM-7PM, Tuesday-Friday, 8:30am-5pm
Job Specifications:
- Asks prompted health related questions and follows structured screening protocol
- Uses designated device to obtain a temperature reading
- Evaluates temperature results to determine next steps in protocol
- Ensures all individuals adhere to personal protective equipment protocols before entering
- Answers and/or directs individual’s questions as needed
- Follows all requirements related to personal protective equipment and infection prevention and control procedures
- Greets all incoming individuals at the on-site location (employees, patients, and visitors)
- Other duties as assigned
Education Requirements:
- High School Diploma or GED No experience required; on-the-job training will be provided
Job Features
February 28, 2024
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