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Job Summary: The MA/LPN is a clinical practitioner who participates in providing patient care. He/she can implement and evaluate patient care specific to the patient population’s age. He/she ensures that quality care is provided in an efficient and safe manner, consistent with the clinic’s standards of care. He/she demonstrated performance consistent with the mission, philosophy and goals of the unit and organization; remains flexible to changing system; is expected to demonstrate quality and effectiveness in work habits and clinical practice; and treats staff, physicians, patients and families with consideration and respect. Acts as a patient advocate. To assist the behavioral health provider in all professional and clinical procedures. Clinical procedures shall include phlebotomy, urinalysis, and taking and recording patient vital signs.
Primary Job Responsibilities:
- Responsible for all patient care activities as directed by the Physician, Physician Assistant, or Nurse Practitioner.
- Will receive and greet patients as they arrive at the clinic.
- Will take and record vital signs. A brief description of the patients’ complaint/condition and record this information on the patient’s chart.
- Will assist when directed in performing phlebotomy tests, urinalysis, and vital signs.
- Responsible for monthly duties as assigned.
- Records all pertinent patient information and ensures all necessary forms are completed before patients are seen.
- Will assist in ordering office supplies and forms using the correct requisitions.
- Will maintain the appearance of the office and equipment to assure a positive image and smooth operation.
- Ensures that office hours are maintained, and the public is notified of any variance.
- Actively and consistently contributes to the success of the clinic and objectives.
- Supports the policies and procedures and administrative decisions within the clinic.
- Accepts supervision and feedback in a non-defensive manner, correcting or improving behavior as requested.
- Communicates clinical and equipment problems to the appropriate administrative personnel.
- Knows the patients’ rights and responsibilities and is responsible for the implementation.
- Promotes effective and cooperative relationships with co-workers.
- Continues education through in-service seminars and literature to maintain up-to-date knowledge of current trends in clinics and health care operations.
- Assists with documentation of incidents.
- Represents the clinic in hospital activities.
- Ensures that all patients that have a scheduled appointment are seen within 15 minutes of that time or are provided with an explanation.
- Ensure that all appropriate medical charts and information are available prior to each scheduled appointment.
- Organizes files so that information is easily located.
- Ensures that all appropriate signatures appear on the specific documents within each file.
- Ensures that all patient files are kept current with proper information being contained in each.
- Utilizes established channels of communication and lines of authority for problem solving and communications.
- Will post the necessary information to bill patients.
- Appropriately logs patient charges into the billing system in a timely manner.
- Handles questions concerning patient bills and will demonstrate a courteous manner when doing so.
Education Requirements:
- Must have current state licensure.
- Must have current Basic Life Support training.
HOURS: Monday-Friday, 8am-5pm – Position is with Dr. Christopher Jones who provides OB/GYN services. This is a Full-Time position. 4 days at Locust Street Clinic in Carthage, IL, and 1 day at Memorial Medical Colchester Clinic, Colchester, IL.