Billing

MyUnityPoint MyChart Patient Portal | Billing | Insurance

We make it to manage your health online. From the MyUnityPoint patient portal to billing staff who assists in recommending questions to ask your insurance company.

MyUnityPoint – Is your patient portal.

Take advantage of 24/7 access to healthcare, right at your fingertips. With MyUnityPoint, powered by MyChart, you have the best access at your fingertips.

Access your MyUnityPoint account to:

• Communicate with your doctor. Get answers to your medical questions from the comfort of your own home.
• Access your test results. No more waiting for a phone call or letter – view your results and your doctor’s comments within days.
• Request prescription refills. Send a refill request for any of your refillable medications.
• Manage your appointments. Schedule your next appointment, or view details of your past and upcoming appointments.

To access your MyUnityPoint account:

• Log in to your MyUnityPoint account.
  • Don’t have a MyUnityPoint account? You will need to create an account at chart.myunitypoint.org to request access.
  • You do not have to be a UnityPoint Health patient to create an account.
• To set up Proxy Access to your MyUnityPoint on behalf of a family member:
  • Once logged in, select “Share My Record” 01 the drop-down menu.
  • Select “Friends and Family Access” in the “Share with People” section.
  • Select the applicable question for your request under the “Who Can See My Record” section.
    •  Are you a parent or guardian?
    • Do you need access to an incapacitated patient?
    • Do you know someone who should not have access?
    • Want another adult to have access to your record?
    • Fill out the required fields. If you are requesting proxy access for a minor, the health information available to you will vary based on the patient’s age. Please refer to the Proxy Access and Document Requirements on the back for more information.
    • Click “Submit Request”
      Please note: There is a 3–5-day turnaround time for proxy access to be granted. If you are requesting proxy access for an incapacitated patient, it may take up to 4 weeks.

Download the free application from the iPhone App Store or Google Play. After downloading, select MyUnityPoint from the app’s list of providers.

MyUnityPoint Support:
(877) 224-4430
8 am – 5 pm CST, Mon – Fri

Billing

Our staff can assist you regarding hospital bills. If you have questions regarding a bill, or questions regarding participating insurance networks, call (888) 781-7014.

Insurance – Important questions to ask your insurance company.

• Do you have OB/maternity coverage on your policy?
• Is your medical provider in-network with your insurance?
• Deductible amount?
• Deductible amount met for the year to date?
• What month does your deductible start?
• What percent does your insurance pay after the deductible is met?
• Are OB labs and ultrasounds subject to copay OR deductible and co-insurance?
• What is your max out-of-pocket?
• Does your max out-of-pocket include the deductible?