UnityPoint Health - Memorial Hospital
Memorial Hospital Recieves 4.5 Star Rating

Memorial Hospital Recieves 4.5 Star Rating

Memorial Hospital in Carthage, Illinois was given a 4.5 star rating out of 5 by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS).

The HCAHPS Survey is a standardized survey instrument and data collection methodology to measure patients’ perspectives of their hospital care. The HCAHPS measures were created to publicly report patients’ perspectives on their hospital care. HCAHPS results posted on Hospital Compare provide ratings, including comparisons to state and national averages, that help consumers understand how hospitals perform. Posting these results support the Obama Administration’s efforts to build a health care system that delivers better care, spends health care dollars more wisely, and results in healthier people.

Hospital Compare is a consumer-oriented website that provides information on how well hospitals provide care to their patients. This information can help consumers make informed decisions about health care. Hospital Compare allows consumers to select multiple hospitals and directly compare performance measure information related to heart attack, heart failure, pneumonia, surgery and other conditions.

CMS created the HCAHPS Star Ratings to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare website. Star ratings will also allow consumers to more easily compare hospitals.

Florine Dixon, Chief Operating Officer at Memorial Hospital stated, “We are pleased to receive this 4.5 star rating as a measurement of our patient satisfaction.” “We constantly strive to exceed our patients’ expectations while providing excellent care,” adds Dixon.

Memorial Hospital is dedicated to improving health by providing education and wellness programs and innovative services at all the stages of life.  Memorial Hospital is a 501(c)(3),  non-profit critical access hospital which employs over 200, offers emergency, surgical, imaging (x-ray), laboratory, obstetrics, six clinics in Hancock County, specialty clinics and much more.  The hospital has served the residents of the Hancock County area since 1950. For more information, find us on the web at www.mhtlc.org.  

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